Turn your city expertise into a pre-trip planning tool for every guest.

Give guests a personalized, drag-and-drop trip planner built from your insider knowledge. They arrive prepared, explore deeper, and stop flooding your inbox with the same questions.

See the Live Demos → How It Works
📱 Your inbox right now
"What should we eat the night before our tour?"
"Any bars you'd recommend near the Bund?"
"Is there a good dumpling spot near our hotel?"
"Do we need a VPN? Which apps should we get?"
"Can you book us a restaurant for Saturday?"
"Where should we go for brunch on Sunday?"
× 40 guests per week × every week
✅ With Arrivo
📅 Day 1: Dumpling Deep Dive — Jia Jia Tangbao → Wei Xiang Zhai → Pengyuan Guotie
🥢 Day 2: Spice Route — Ben Zhen → Liu Tang Men → Maolago
🍸 Day 3: Bund & Fine Dining — Canton Table → Tai'An Table → Flair rooftop
📱 Essentials: VPN setup, WeChat, Didi, spice levels cheat sheet
💬 AI concierge answers questions 24/7
Sent automatically when they book ✓
80%
fewer pre-trip DMs
5 min
to set up your guide
$15–30
paid add-on potential
∞
guests, one setup
How It Works
Five minutes of setup. Weeks of silence.
Your knowledge, pre-delivered to every guest before they arrive.
1

Build Your Guide

Drop in your favorite restaurants, bars, tips, and insider knowledge. Organize by day, theme, or neighborhood. Tag by category — food, wine, activity, relaxation. We make it beautiful.

Curated food guide with daily itinerary
2

Personalize Per Guest

Import reservations from your booking platform. Booked tours automatically appear in the guest's itinerary with meeting point, confirmation number, and guide details. Create guides from templates in one click.

Owner dashboard with guest management
3

Guests Make It Theirs

Guests drag-and-drop to reorder days, swap recommendations with smart alternatives, request bookings, and ask the AI concierge anything — all in one shareable link.

Guest view with maps and booking buttons
Integrations
Connects to the tools you already use.

Import reservations via iCal or API. Auto-send trip planners when guests book.

RezdyiCal + API
FareHarborAPI
AirbnbiCal Import
VrboiCal Import
Booking.comiCal Import
Peek ProAPI
BokunAPI
CheckfrontAPI
ZapierWebhook
CustomREST API
Guest Experience
Not a guidebook. Not a chatbot. A pre-trip experience.
Everything your guests need, delivered before they land.
🗺️

Drag-and-Drop Itineraries

Day-by-day plans guests can rearrange. Drag entire days to reorder, or move individual blocks within a day. Color-coded tags — food, wine, activity, relaxation — so they see the shape of their trip at a glance.

↻

Smart "New Idea" Swaps

Don't like a dinner pick? Hit swap. Arrivo suggests a category-matched alternative from your curated recommendations bank. Dinner swaps for dinner, winery for winery — never a random suggestion.

🗺️

Themed Day Trip Routes

Pre-built themed itineraries — Wine & Vineyards, Farm & Food, City Explorer. Each with stop-by-stop timing, drive times, and Google Maps links. Guests pick a theme and go.

📍

One-Tap Maps & Route Planning

Every venue links to Google Maps. A "Route" button on each day opens turn-by-turn directions through all that day's stops. Bilingual addresses for taxi drivers included.

📋

Booking Requests

Guests request restaurant reservations and experience bookings through the app. You confirm or decline from your dashboard — all tracked in one place with status updates.

💬

AI Concierge Chat

An AI concierge trained on your recommendations answers guest questions 24/7. Restaurants, directions, local tips — your expertise, always available. With quick-tap suggestions for common questions.

🎫

Booked Tours in the Itinerary

Guests' booked tours appear right in their day-by-day plan — meeting point, time, confirmation number, guide details. No digging through email. Everything they need for the day, in one place.

🏷️

Your Brand, Your Voice

White-labeled with your logo, colors, and tone. Guests see your brand, not ours. Dark or light themes, custom fonts — feels like a natural extension of your business.

Owner Dashboard
Manage everything from one place.
Guest management, reservation imports, templates, and your full recommendations library — all behind a simple PIN login.
👥

Guest Manager

Create personalized guides per guest with their name, dates, and notes. Generate a shareable link in one click. Track all active guests, their itinerary, and booking requests from a single view. Click any guest card to edit details inline.

📥

iCal Reservation Import

Paste your iCal URL from Airbnb, Vrbo, Rezdy, or Booking.com. Arrivo pulls guest names, emails, phone numbers, party size, and reservation codes. Import individually or bulk-import all upcoming bookings. Auto-creates guest entries.

📑

Template System

Build itinerary templates for different trip types — weekend getaway, full week, wine-focused, family-friendly. Set a default template. New guest guides clone from your chosen template in seconds.

📋

Recommendations Bank

Your full library of curated restaurants, wineries, experiences, and local tips — tagged, categorized, and searchable. Filter by dinner, wine, nature, shopping. Add new spots anytime. The engine behind smart swaps.

✏️

Inline Editing

Click any recommendation card to edit the name, description, category, maps link, and booking status directly. Edit itinerary templates in the same drag-and-drop Week View your guests use. No separate admin panel needed.

🔄

Global Find & Replace

Changed the name of something? Rename across every itinerary and template with global term replacements. One change propagates everywhere — descriptions, day trips, and concierge responses.

For Tour Companies
Plug into your existing booking system.

Connect your Rezdy, FareHarbor, or Peek Pro account. When a guest books a tour, Arrivo automatically generates their personalized pre-trip guide and sends it via email or WhatsApp.

📥 Auto-Import Bookings

iCal sync pulls new reservations every hour. Guest name, dates, party size, contact info — parsed and ready. Booked tours slot directly into the guest's day-by-day itinerary with meeting point, time, and confirmation details.

📧 Auto-Send Guides

When a guest imports, their guide link is ready to send. One-click email with a pre-filled body: "Here's your personalized trip planner." Or automate it via Zapier webhook.

📊 Track Engagement

See which guests opened their guide, what they swapped, what bookings they requested. Know who's engaged before they arrive — and who might need a nudge.

POST /api/v1/guests { "name": "Sarah Johnson", "checkin": "2026-06-15", "checkout": "2026-06-22", "template": "wine-week", "notify": "email" } → 201 { "guide_url": "https://your-brand.arrivo.io/g/abc123" }

REST API available for custom integrations. Full docs at api.arrivo.io

A new revenue stream from what you already know.

Monetize your city expertise beyond tour bookings. Offer the trip planner as a premium add-on or include it to boost your booking rate.

Included with Booking

Increase your booking conversion by offering more value. Guests choose you over competitors because they get more than just a tour.

Paid Add-On · $15–30

Sell the trip planner as an upsell at checkout. 100 bookings/month × $20 add-on = $2,000/month in new revenue.

"I answer the same 47 questions for every guest. Now they get answered before they even board the plane."
— The question Arrivo was built to solve
Live Demos

See it working in three real deployments

Real trip planners, real data, full drag-and-drop. Click around, swap recommendations, try the AI concierge.

🇹🇷 Culinary Backstreets, Istanbul 🥢 UnTour Food Tours, Shanghai 🏡 Molino Nobile Villa, Tuscany
Istanbul: open access · Shanghai PIN: untour2024 · Tuscany PIN: 1234
Ready to stop answering the same questions?

Set up your Arrivo in five minutes. Your guests arrive prepared. You get your inbox back.

Get Early Access →